Returns All purchases and returns will be handled by you and vendor(s) directly. If vendor(s) doesn’t prove your return request, you can visit vendor store front and click “Report Seller”, our compliance team will investigate the case. You may also initiate your return request to marketplaces or payment platform, such as Amazon, eBay, Paypal and Stripe. Refunds (if applicable) You may see refund policies provided by each vendor by each deal type. If there is any question, you may contact the vendor(s) by chat directly. If vendor(s) doesn’t prove your refund request as he/she promises, you can visit vendor store front and click “Report Seller”, our compliance team will investigate the case. You may also initiate your refund request to marketplaces or payment platform, such as Amazon, eBay, Paypal and Stripe. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at heyanguk@me.com. Shipping To return your product, you should ask vendor(s) for return address, and mail your return item(s) in time. Vendors are likely to pay for return shipping cost, but in some deals, you may be responsible for paying for your own shipping costs for returning your item.